Privacy Policy

Last updated: February 3, 2026

Introduction

CaterOne ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our catering management platform.

Information We Collect

Personal Information

We collect information that you provide directly to us, including:

  • Name, email address, and phone number
  • Company information and business details
  • Payment and billing information
  • Event and client data you enter into the system
  • Inventory, menu, and staff information

Usage Information

We automatically collect certain information when you use our service:

  • Log data (IP address, browser type, access times)
  • Device information
  • Usage patterns and feature interactions

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and manage subscriptions
  • Send you technical notices and support messages
  • Respond to your comments and questions
  • Monitor and analyze usage patterns
  • Detect, prevent, and address technical issues

Data Storage and Security

Your data is stored securely using industry-standard encryption. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Data Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations
  • To protect our rights and safety
  • With service providers who assist in operating our platform (under strict confidentiality agreements)

Your Rights

You have the right to:

  • Access and receive a copy of your personal data
  • Rectify inaccurate or incomplete data
  • Request deletion of your personal data
  • Object to processing of your personal data
  • Request data portability
  • Withdraw consent at any time

Cookies

We use cookies and similar tracking technologies to track activity on our platform. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. For more information, please see our Cookie Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@caterone.com.