Security
Our Commitment to Security
At CaterOne, we take the security of your data seriously. We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
Security Measures
Data Encryption
All data transmitted between your browser and our servers is encrypted using TLS (Transport Layer Security) 1.2 or higher. Data at rest is encrypted using AES-256 encryption.
Authentication
We use secure password hashing algorithms (bcrypt) and support multi-factor authentication (MFA) for enhanced account security. Session tokens are securely generated and expire after periods of inactivity.
Access Controls
Role-based access control (RBAC) ensures users only have access to the data and features appropriate for their role. Regular access reviews are conducted to maintain proper permissions.
Infrastructure Security
Our infrastructure is hosted on secure, compliant cloud platforms with regular security updates and patches. We implement network segmentation, firewalls, and intrusion detection systems.
Monitoring and Incident Response
We continuously monitor our systems for security threats and have an incident response plan in place. Security incidents are investigated and resolved promptly, with affected users notified as required by law.
Regular Security Audits
We conduct regular security audits, vulnerability assessments, and penetration testing to identify and address potential security issues.
Your Role in Security
Security is a shared responsibility. We recommend:
- Using strong, unique passwords
- Enabling multi-factor authentication when available
- Keeping your account information up to date
- Not sharing your login credentials
- Logging out when using shared devices
- Reporting any suspicious activity immediately
Data Backup and Recovery
We perform regular automated backups of your data. In the event of data loss, we can restore from backups. However, we recommend maintaining your own backups of critical business data.
Compliance
We comply with applicable data protection regulations and industry standards. For more information, see our Compliance page.
Reporting Security Issues
If you discover a security vulnerability, please report it to security@caterone.com. We appreciate responsible disclosure and will work with you to address any issues.